Terms of Service

Introduction
Welcome to AUNOA!

As you have just clicked to our Terms of Service, please pause, grab a cup of coffee and carefully read this document. It will take you approximately 20 minutes.

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at www.aunoa.nz, operated by AUNOA LTD.  

Our Privacy Policy also governs your use of the Aunoa website and application ("Aunoa") and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here www.aunoa.nz/privacy.html.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.  

If you do not agree with (or cannot comply with) Agreements, then you may not use Aunoa, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Aunoa.  

Thank you for being responsible.

Your Responsibilities
By using Aunoa you agree that you are responsible for all invoices, amendments, correspondence, applications, submissions, and other documents which you generate. Aunoa is designed to be reliable and to minimise the possibility of human error. However, data errors are possible, as well as human-error carried forwards, such as in an instance of mistaken document verification. You are responsible for checking that all documents contain correct information, and for all outgoings to any agency, court, or client that Aunoa assists with. In the event that any party is misled due to a file generated by you, Aunoa is not responsible.

Communications
By creating an Account on Aunoa, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected].

Purchases
If you wish to purchase any product or service made available through Aunoa(“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.  

You represent and warrant that:

(i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that
(ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Subscriptions
Some parts of Aunoa are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a 30-day basis.  

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or AUNOA LTD cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting AUNOA LTD customer support team.  If your PAL Level increases, AUNOA LTD reserves the right to increase your bill to match the appropriate subscription.

A valid payment method, including credit card or Stripe, is required to process the payment for your subscription. If necessary, you shall provide AUNOA LTD with accurate and complete billing information including full name, address, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize AUNOA LTD to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, AUNOA LTD will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Free Trial
AUNOA LTD may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).

You may be required to enter your billing information in order to sign up for Free Trial.  

If you do enter your billing information when signing up for Free Trial, you will not be charged by AUNOA LTD until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, AUNOA LTD reserves the right to (i) modify Terms of Service of the Free Trial offer, or (ii) cancel the Free Trial offer.

Fee Changes
AUNOA LTD, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

AUNOA LTD will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of Aunoa after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds
We issue refunds for Contracts within five (5) days of the original purchase of the Contract.

Content
Aunoa may allow you to generate, post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you generate or post personally, or through Aunoa, including its legality, reliability, accuracy, and appropriateness.  

By posting Content generated by personally, or on or through Aunoa, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Aunoa does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright or privacy right.  

You retain any and all of your rights to any Content you submit, post or display on or through Aunoa and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Aunoa. However, by posting Content using Aunoa you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Aunoa.  You agree that this license includes the right for us to make your Content available to other users of Aunoa, who may also use your Content subject to these Terms.

AUNOA LTD has the right but not the obligation to monitor and edit all Content provided by users.

Prohibited Uses
You may use Aunoa only for lawful purposes and in accordance with Terms. You agree not to use Aunoa:

(a) In any way that violates any applicable national or international law or regulation.
(b) To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
(c) To impersonate or attempt to impersonate Aunoa, an Aunoa employee, another user, or any other person or entity.
(d) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
(e) To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Aunoa or users of Aunoa or expose them to liability.

Additionally, you agree not to:

(a) Use Aunoa in any manner that could disable, overburden, damage, or impair Aunoa or interfere with any other party’s use of Aunoa, including their ability to engage in realtime activities through Aunoa.
(b) Use any robot, spider, or other automatic device, process, or means to access Aunoa for any purpose, including monitoring or copying any of the material on Aunoa.
(c) Use any manual process to monitor or copy any of the material on Aunoa or for anyother unauthorized purpose without our prior written consent.
(d) Use any device, software, or routine that interferes with the proper working of Aunoa.
(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Aunoa, the server on which Aunoa is stored, or any server, computer, or database connected to Aunoa.
(g) Attack Aunoa via a denial-of-service attack or a distributed denial-of-service attack.
(h) Take any action that may damage or falsify Company rating.
(i) Otherwise attempt to interfere with the proper working of Aunoa.

No Use By Minors
Aunoa is intended only for access and use by individuals at least eighteen (18) years old.  By accessing or using any of Aunoa, you warrant and represent that you are at least eighteen (18) years of age and have the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times.  Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.  

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.  

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization.  You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property
Aunoa and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of AUNOA LTD and its licensors.  Service is protected by copyright, trademark, and other laws of foreign countries.  Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of AUNOA LTD.

Links To Other Websites
Aunoa may contain links to third party web sites or services that are not owned or controlled by AUNOA LTD.

AUNOA LTD has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT AUNOA LTD SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

Disclaimer Of Warranty
THESE SERVICES ARE PROVIDED BY AUNOA LTD ON AN “AS IS” AND “AS AVAILABLE” BASIS.  AUNOA LTD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.  

NEITHER AUNOA LTD NOR ANY PERSON ASSOCIATED WITH AUNOA LTD MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF AUNOA.  WITHOUT LIMITING THE FOREGOING, NEITHER AUNOA LTD NOR ANYONE ASSOCIATED WITH AUNOA LTD REPRESENTS OR WARRANTS THAT AUNOA, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH AUNOA WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT AUNOA OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT AUNOA OR ANY SERVICES OR ITEMS OBTAINED THROUGH AUNOA WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.  

AUNOA LTD HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.  

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation of Liability
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING LEGAL FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY STATUTES, RULES, OR REGULATIONS, EVEN IF AUNOA LTD  HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF AUNOA LTD, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES.

Termination
We may terminate or suspend your account and bar access to Aunoa immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may opt for deletion via the account management page.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law
These Terms shall be governed and construed in accordance with the laws of New Zealand without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding Aunoa and supersede and replace any prior agreements we might have had between us regarding Aunoa.

Changes To Service
Aunoa Ltd reserves   the right to withdraw or amend Aunoa, and any service or material Aunoa Ltd provides via Aunoa, at Aunoa Ltd's sole discretion without notice.  Aunoa Ltd will not be liable if for any reason all or any part of Aunoa is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Aunoa, or the entirety of Aunoa, to users, including registered users.

Amendments To Terms
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of Aunoa following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.  

By continuing to access or use Aunoa after any revisions become effective, you agree to be bound by the revised terms.  If you do not agree to the new terms, you are no longer authorized to use Aunoa.

Waiver and Severability
No waiver by Aunoa Ltd of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Aunoa Ltd to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
Acknowledgement
BY USING AUNOA OR OTHER SERVICES PROVIDED BY AUNOA LTD, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

Contact us
Please send your feedback, comments, requests for technical support:
By email: [email protected].